Refund and Service Policy

Terms and Conditions

All content is under the guarantee of the organizing companies unless otherwise specified.
To be eligible for warranty conditions, please make sure to check your ticket at the time of purchase.

Product Return Conditions

In the event of a defective ticket purchased through our website, you must contact us through the contact addresses section on our page within 1 day from the delivery date at the latest.
If 7 days have passed since the purchase of the ticket, no refunds or exchanges will be made.
As for the conditions for ticket refunds and exchanges, practices are based on the Consumer Protection Law No. 4077.